Why ILM Coaching Matters
Coaching and mentoring are at the heart of effective leadership—and the ILM Coaching & Mentoring qualifications are designed to empower that growth. As an accredited provider, Agile Group has helped professionals like Fiona Joyce build confidence, sharpen their coaching skills, and make meaningful impacts in their communities.
The Journey Begins: Fiona’s Background
Fiona first engaged with Agile Group through the ILM Level 5 Certificate in Coaching & Mentoring, looking to build her coaching abilities and self-belief. She has since moved on to pursue ILM Level 7, deepening her expertise—and all along, the support she received has made a powerful difference.
“The Agile Group is without a doubt one of the best learning providers I’ve studied with. The support is second to none, and the collaborations are fantastic — you get to meet other people. Naomi goes over and above as a tutor; she is very supportive.”
Inspiring Confidence and Community Impact
Fiona describes how the connections she made and the learning she received sparked a bigger purpose—prompting her to take the leap into independent coaching and to play a more active role in her local area.
“The course really inspired me — the people I’ve met, the learning itself. It’s encouraged me to take that jump and start out on my own, to help others.”
She has since begun to leverage her growing skills to support small businesses and build community networks across Berkshire.
“Having that knowledge allows me to be part of the community more — I felt like I’d missed that. Now I’m building local networks and supporting small businesses.”
Watch Fiona’s Story
Here’s where you can hear Fiona in her own words:
Learner Story: Fiona Joyce | ILM Level 5 & Level 7 Coaching Journey with Agile Group
Coaching Superpowers: Fiona’s Take
When asked about her coaching “superpowers,” Fiona’s response was both compelling and genuine:
“Empathy — I’m very good at listening and understanding. And I like to get things done. In essence, I help the client achieve their goals. If the goal is to win the European Cup — then that’s what we’re going to do.”
Who Are These ILM Levels For?
| Course Level | Ideal For |
|---|---|
| ILM Level 5 | Aspiring coaches and mentors building foundational skills and confidence |
| ILM Level 7 | Experienced coaches, senior leaders, or HR professionals seeking leadership-level competence |
Ready to begin your coaching journey?
Just like Fiona, you can take your next step in coaching and mentoring with Agile Group.
Whether you’re looking to build confidence as a coach or deepen your expertise at a higher level, our programmes are designed to support your growth every step of the way.