3a Edison Court, Ellice Way, Wrexham Technology Park, Wrexham, LL13 7YT
01978 291554


Bill Kapila’s mission, sustained for over 24 years, is “helping SME owners & managers succeed”.  He combines a powerful blend of training, coaching/mentoring and facilitation skills to bring small business owners holistic, integrated solutions for the challenges they face.

Bill’s business experience stretches from Manufacturing / Operations to Sales and Marketing to HRD with major blue chip companies.  This is supplemented by degrees in Business Studies and an MBA in Marketing & Psychology from leading universities. During the last 26 years Bill has started up and/or successfully managed several businesses including:

  • A leading consultancy & training company specializing in change management- KTM (24 years)
  • A leisure & sports goods company supplying most of the Premiership football clubs (12 years)
  • A promotional goods company (6 years)
  • A business providing children’s swimming lessons through private leisure clubs across the UK

(13 years)

For over 24 years now he has been committed to bringing his extensive practical experience and expertise to provide the very best help and support for enabling SMEs to manage their businesses much more effectively. Bill’s helped clients from a very wide range of sectors including: Professional services firms, designers, defence and aerospace manufacturers, housing associations, Asian retailers, builders/plumbers etc. His particular focus is on accelerating cultural change and helping to deliver continual performance improvements for these enterprises.

KTM was founded by Bill Kapila 25 years ago and delivers expertise in the following areas:

  • Transformational Change Management
  • Performance Management & Continual Improvement
  • SMEs Training & Coaching / Mentoring

[Equipping business owners with the tools, techniques and skills to succeed!]

Other significant roles fulfilled by Bill  (these roles take up less than 10% of his time ):

  1. Tutoring MBA students @ Open University’s Business School [since 1988]


  1. National Training Awards – North West & UK Judging Panel Member [since 1998]

Encouraging & championing entries from SMEs

  1. Visiting Professor of Change Management at Liverpool Business School [since 1995]